About RAM

About RAM Hand-to-Hand Couriers™
When it comes to providing a safe pair of hands, not all courier companies are created equal.
With a proud heritage stretching back to 1988, RAM has its roots in the specialised forwarding and couriering of valuable cargo.
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Wherever the destination, local or international, every delivery RAM makes is a special delivery
With a dedicated national infrastructure that includes a fleet of over 600 vehicles ranging in size from small utility vans to large trucks, a network comprising 26 hubs across southern Africa and 53 offices in 20 countries through an affiliation with an international partner, we are conveniently situated close to wherever you are, and wherever your cargo needs to go; whether by air or by road, by day or on our overnight runs between major centres.
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Hand-to-hand delivery: It's safe in the hands of Lloyd's of London
RAM's long-standing relationship with Lloyd's of London puts us in the advantageous position of having a 'binder' contract with the world's foremost insurance company.
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Hands-on management
We started as a family business, and family members still have their hands firmly on the wheel.
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A circle of security that starts with hand-picked people
Every member of the RAM staff is hand selected, rigorously trained and made 100% accountable for the parcels in their care.
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About The RAM Group


About RAM's Hand-to-Hand Delivery Process

This is where it all comes together; the best people with the best training, the most sophistocated  equipement, operating under the most advanced set of security protocols, all closely monitored by skilled operators in a state-of the art control room. Whether it's diamonds to Antwerp or documents to Amanzimtoti, here's how makes sure it gets to you on time, every time.
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01>
On collection the driver signs the waybill.
02>
On handover, a unique waybill number is assigned to the parcel.

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These details are logged into the track and trace system via a handheld palm pilot.

 04>
At the hub, these details are transferred to a thermal label
which is attached to the parcel.

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05>
Scanning the parcel – when it arrives or leaves – allows our control room staff to track it.
06>
Smaller parcels are sealed in unique, tamper-proof envelopes.
 07>
These envelopes – along with larger parcels – are placed in sealed, secure containers.

 08>
Container is logged with the airline and a prealert notification is sent to the receiving hub.

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The receiving hub collects the parcel from the airport and logs it into the hub.
10> 
All container seals are checked for tampering.
11> 
Individual parcels are scanned
out of the hub prior to delivery.
12>
On delivery, the parcel is scanned to confirm that it has been received by the addressee.