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Unsurpassed road network coverage ensures that we can deliver from Kliptown to Koffiefontein, and everywhere in between. With more than 34 hubs, 1000 vehicles and international offices in 20 countries, RAM is hands down your courier of choice. Read more

From general to valuable and vulnerable goods - RAM is geared to distribute all deliveries. Read more

If it's storing space you need, we've got you covered... Read more

As the only South African courier that doesn't use any subcontractors, you can rest assured that your delivery is in safe hands. Read more

On collection, the driver signs the waybill.

On handover, a unique waybill number is assigned to the parcel.

These details are logged into the track and trace system via a handheld palm pilot.

At the hub, these details are transferred to a thermal label which is attached to the parcel.

Scanning the parcel - when it arrives or leaves - allows our control room staff to track it.

Smaller parcels are sealed in unique, tamper-proof envelopes.

These envelopes - along with larger parcels - are placed in sealed, secure containers.

Container is logged with the airline and a pre-alert notification is sent to the receiving branch.

The receiving branch collects the parcel from the airport and logs it into the hub.

All container seals are checked for tampering.

Individual parcels are scanned out of the hub prior to delivery.

On delivery, the parcel is scanned to confirm that it has been received by the addressee.

About Us

More than 34 hubs across Southern Africa, over 1000 vehicles and a team of around 2000 trained personnel.

Cutting-edge track and trace technology. Advanced operational systems. No subcontracting. Deliveries. Warehousing. Distribution. RAM Hand-to-Hand Couriers™ is South Africa’s preferred courier company . Hands down!

Advanced Track

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Open an Account

To open an account with RAM Hand-to-Hand Couriers™, or to learn more about our service offerings, please fill in your details and a representative will contact you shortly.

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About RAM Hand-to-Hand Couriers™

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Please download the following items:

Application.docx

Surety Ship.docx

Fill them out and email ( This email address is being protected from spam bots, you need Javascript enabled to view it ) or fax (011-3925885) them back to us.

The RAM hand-to-hand couriering difference

With more than 1000 vehicles that operate out of over 34 hubs across Southern Africa, RAM has an unsurpassed road coverage network. From Kliptown to Koffiefontein and everywhere in between, we’re always close to you for pick ups and deliveries. Through our international connections we can deliver worldwide.

Our workforce of over 2000 employees are trained and incentivised to deliver fast, efficient and accurate service.

RAM uses no subcontractors for any deliveries within South Africa. This means that from the moment you entrust your document or parcel to us, it does not leave our hands before it arrives safely in the hands of your intended recipient.

Cutting-edge track and trace equipment ensures that every parcel can be pinpointed exactly – giving you the control to know where your parcel is at any given time, and when it will be delivered.
RAM offers a variety of business and added value services:

Sophisticated IT Infrastructure

RAM’s has a sophisticated Information Technology Platform and offers a number of Value Added Solutions to our Clients.

Our vehicles are tracked 24/7 via satellite, together with mobile telecommunications and direct, real time radio monitoring. RAM can track, trace and monitor parcels whilst in transit. We obtain POD’s together with details relating to the delivery and gather up to date information and tailored reports relating to our Client’s accounts.

Details relating to RAM’s Information Technology Platform and the Value Added Solutions that we offer to our clients are available on request.

RAM’s CSD Web Based Portal

RAM’s CSD Web Based portal was developed and is being rolled out. The portal will provide a number of added benefits and all collections will be logged through it. Clients will be able to access the portal via the web, get quotes, request a collection and even obtain online invoices. The portal will also link to the hand held devices and eliminate miscommunication between the hub staff and the couriers. Optimisation efficiencies between the RAM hubs and their collection achievements are facilitated by the portal.

FICA / RICA

These services include the delivery of credit cards, which requires compliance by the courier with regulations enacted in terms of the Financial Intelligence Centre Act, 2001, including the collection and return to the client of Identity Documents and Proof of Residence (“FICA” and “POR”). RAM also complies with all the requirements regarding the delivery of cellular communication equipment, where the courier must fulfill the regulations enacted in terms of the Regulation of Interception of Communications and Provision of Communication-Related Information Act, including the collection and return to the client of Identity Documents and Proof of Residence (“RICA” and “POR”). Face to Face deliveries are also offered on the basis that the RAM is only entitled to deliver to the specified Consignee against receipt of signature and proof of identity.

Retail Documentation & Reverse Logistics

Over the past 12 years, RAM has become a preferred value and general transporter in the retail sector. We have developed long-term relationships with some of South Africa’s most prestigious companies, delivering cellular phones, IT Equipment, credit cards, secure mail, inter branch transfers, marketing material and other valuable, vulnerable and non-valuable cargo safely and securely.

The delivery on behalf of certain retailers and major chains requires specialised distribution and specialised documentation, such as Goods Received Vouchers. Accordingly, RAM has geared itself for and specialises in the distribution and the reverse logistics by major retailers of their valuable, vulnerable and general goods, documentation and marketing material. In addition, RAM operates Mail Rooms on behalf of a number of its clients.

Warehousing

Certain services on behalf of clients may require warehousing. RAM has now purchased an additional warehouse adjacent to RAM’s Isando Hub. We provide world class Pick and Pack facilities on the premises, specially designed for items with a higher price tag per piece

History

The RAM Group of Companies was established as a family business in 1988. The company was initially formed to service imports and exports for the diamond and jewellery industries, but has since grown substantially to include a wide range of services.

Family members still have their hands firmly on the wheel and are personally involved in the day to day management of the company.

Our Service Policy

In order to meet the high standards of service we demand of ourselves, RAM employs the most up-to-date technology, hires and rigorously trains carefully selected staff, and uses an extensive, dedicated national infrastructure to ensure your parcel gets the priority treatment it deserves.

Whether we're transporting documents, phones or pharmaceuticals, credit cards or computers, arms or ammunition, our credo remains the same: treat every delivery as if it were our first and only delivery.