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Unsurpassed road network coverage ensures that we can deliver from Kliptown to Koffiefontein, and everywhere in between. With more than 34 hubs, 1000 vehicles and international offices in 20 countries, RAM is hands down your courier of choice. Read more
From general to valuable and vulnerable goods - RAM is geared to distribute all deliveries. Read more
If it's storing space you need, we've got you covered... Read more
As the only South African courier that doesn't use any subcontractors, you can rest assured that your delivery is in safe hands. Read more
On collection, the driver signs the waybill.
On handover, a unique waybill number is assigned to the parcel.
These details are logged into the track and trace system via a handheld palm pilot.
At the hub, these details are transferred to a thermal label which is attached to the parcel.
Scanning the parcel - when it arrives or leaves - allows our control room staff to track it.
Smaller parcels are sealed in unique, tamper-proof envelopes.
These envelopes - along with larger parcels - are placed in sealed, secure containers.
Container is logged with the airline and a pre-alert notification is sent to the receiving branch.
The receiving branch collects the parcel from the airport and logs it into the hub.
All container seals are checked for tampering.
Individual parcels are scanned out of the hub prior to delivery.
On delivery, the parcel is scanned to confirm that it has been received by the addressee.
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About Us
More than 34 hubs across Southern Africa, over 1000 vehicles and a team of around 2000 trained personnel.
Cutting-edge track and trace technology. Advanced operational systems. No subcontracting. Deliveries. Warehousing. Distribution. RAM Hand-to-Hand Couriers™ is South Africa’s preferred courier company . Hands down!
Track and Trace
Advanced Track
Advanced tracking is for RAM account holders only. Open an Account
Open an Account
To open an account with RAM Hand-to-Hand Couriers™, or to learn more about our service offerings, please fill in your details and a representative will contact you shortly.
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A festive message from David Lazarus
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2005 has been an exceptionally rewarding year for RAM Hand-to-Hand Couriers™. Not only have we continued to deliver a superior quality service offering, but we have also implemented a number of invigorating initiatives. These include an exciting marketing, advertising and communications campaign as well as numerous social responsibility projects.
As a result, RAM as a brand continues to grow and entrench itself deeper in the minds of our existing and prospective customers. Whether they phone our call centre, interact face-to-face with our collection and delivery teams, pass a RAM vehicle on the road, or see our street pole adverts and cricket sponsorship on television, we’re rapidly establishing our presence in the market and proving that we are definitely in a league of our own. At this time of year we must be vigilant to not let the RAM brand down. I urge you all to be aware of the increase in incidents of crime and theft as the year draws to a close. This importance of road safety must be top of mind, please exercise caution on the roads and be aware of the increase in drunken drivers on the road during this period. To ensure that the RAM brand equity is never compromised, I ask you all to go the extra mile and wave the RAM flag with pride. A sincere thank-you goes to each and every one of our staff members. Each one of you has played a fundamental role in the goals we have achieved. I appreciate and value both your loyalty and dedication. On behalf of the RAM Group, I wish you and your family well over the festive season. I look forward to a very productive and successful 2006. David Lazarus and the Executive Board |
General
Selecting a service
How will I recognise a RAM Hand-to-Hand Courier?
Get rates and times
The Importance of a waybill and completion thereof
Getting a package to RAM
Tracking
Insurance
Opening and managing accounts
International Parcels
Dangerous/Hazardous goods
Packaging tips
Proof of Delivery (POD)
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Carriage of Dangerous Substances Ram Hand to Hand Couriers is a Domestic Carrier utilizing both and air and road networks across the country. We do not carry goods which are, or can be classified under the applicable Dangerous Goods Regulations, those substances which carry a hazardous content label or the carriage of which falls under the IATA Dangerous Goods Regulations and carry a United Nations specification ( a UN number). Ram Hand to Hand Couriers will not transport the following goods, Explosives; Flammable gases; Flammable Liquids, Including Petroleum spirit or other flammable liquids; Infectious substances; Poisonous substances; Toxic substances; Magnetic material; Radioactive material or any miscellaneous substances falling under UN Classification 9. Goods transported, which rely upon flammable liquids or gases for propulsion, must have those substances removed before they are handed over for transportation. It is an offence to knowingly fail to declare the contents of a consignment, if that consignment contains goods or constituent parts which are classified under the Transport of Dangerous Goods Regulations. |
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