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Unsurpassed road network coverage ensures that we can deliver from Kliptown to Koffiefontein, and everywhere in between. With more than 34 hubs, 1000 vehicles and international offices in 20 countries, RAM is hands down your courier of choice. Read more
From general to valuable and vulnerable goods - RAM is geared to distribute all deliveries. Read more
If it's storing space you need, we've got you covered... Read more
As the only South African courier that doesn't use any subcontractors, you can rest assured that your delivery is in safe hands. Read more
On collection, the driver signs the waybill.
On handover, a unique waybill number is assigned to the parcel.
These details are logged into the track and trace system via a handheld palm pilot.
At the hub, these details are transferred to a thermal label which is attached to the parcel.
Scanning the parcel - when it arrives or leaves - allows our control room staff to track it.
Smaller parcels are sealed in unique, tamper-proof envelopes.
These envelopes - along with larger parcels - are placed in sealed, secure containers.
Container is logged with the airline and a pre-alert notification is sent to the receiving branch.
The receiving branch collects the parcel from the airport and logs it into the hub.
All container seals are checked for tampering.
Individual parcels are scanned out of the hub prior to delivery.
On delivery, the parcel is scanned to confirm that it has been received by the addressee.
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About Us
More than 34 hubs across Southern Africa, over 1000 vehicles and a team of around 2000 trained personnel.
Cutting-edge track and trace technology. Advanced operational systems. No subcontracting. Deliveries. Warehousing. Distribution. RAM Hand-to-Hand Couriers™ is South Africa’s preferred courier company . Hands down!
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Advanced Track
Advanced tracking is for RAM account holders only. Open an Account
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To open an account with RAM Hand-to-Hand Couriers™, or to learn more about our service offerings, please fill in your details and a representative will contact you shortly.
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RAM in the News
Latest News
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Against all odds
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It takes a dedicated employee to go the extra mile to meet the expectations of RAM clients and set us apart from the rest. RAM Cape Town would like to make special mention of one of their own: Claude Rodrigues.
Claude was going about his daily deliveries on a typical rainy, cold and wet Cape Town winter's day. He was intent on meeting the client's same-day delivery deadline, when his vehicle suddenly broke down in peak-hour traffic.
Claude knew that the delivery had to be made, breakdown or no breakdown. He managed to get the vehicle to the side of the road, locked it and walked the 2km he still had to go to make the delivery.
Claude called the client from his cellphone to say their delivery would be delayed. He didn't get through, but he still made the delivery within the same-day time frame, despite being drenched. Claude got back to the office soaked to the skin, ready for his next assignment. "It's all in a day's work," he says.
RAM Cape Town Branch Manager, Aurora Niemandt, says, "We really do appreciate Claude's hard work and dedication." |
Interpretation Schedule General
Selecting a service
How will I recognise a RAM Hand-to-Hand Courier?
Get rates and times
The Importance of a waybill and completion thereof
Getting a package to RAM
Tracking
Insurance
Opening and managing accounts
International Parcels
Dangerous/Hazardous goods
Packaging tips
Proof of Delivery (POD)
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