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Unsurpassed road network coverage ensures that we can deliver from Kliptown to Koffiefontein, and everywhere in between. With more than 34 hubs, 1000 vehicles and international offices in 20 countries, RAM is hands down your courier of choice. Read more
From general to valuable and vulnerable goods - RAM is geared to distribute all deliveries. Read more
If it's storing space you need, we've got you covered... Read more
As the only South African courier that doesn't use any subcontractors, you can rest assured that your delivery is in safe hands. Read more
On collection, the driver signs the waybill.
On handover, a unique waybill number is assigned to the parcel.
These details are logged into the track and trace system via a handheld palm pilot.
At the hub, these details are transferred to a thermal label which is attached to the parcel.
Scanning the parcel - when it arrives or leaves - allows our control room staff to track it.
Smaller parcels are sealed in unique, tamper-proof envelopes.
These envelopes - along with larger parcels - are placed in sealed, secure containers.
Container is logged with the airline and a pre-alert notification is sent to the receiving branch.
The receiving branch collects the parcel from the airport and logs it into the hub.
All container seals are checked for tampering.
Individual parcels are scanned out of the hub prior to delivery.
On delivery, the parcel is scanned to confirm that it has been received by the addressee.
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About Us
More than 34 hubs across Southern Africa, over 1000 vehicles and a team of around 2000 trained personnel.
Cutting-edge track and trace technology. Advanced operational systems. No subcontracting. Deliveries. Warehousing. Distribution. RAM Hand-to-Hand Couriers™ is South Africa’s preferred courier company . Hands down!
Track and Trace
Advanced Track
Advanced tracking is for RAM account holders only. Open an Account
Open an Account
To open an account with RAM Hand-to-Hand Couriers™, or to learn more about our service offerings, please fill in your details and a representative will contact you shortly.
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An experienced hand and inspirational mind heads up RAM Durban
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Mohammed Nizamie had his sights set on a career as an electrical engineer. However, after successfully completing his first year of studies, Mohammed met Lee Cuthbert, UK based Regional Manager of TNT International who inspired Mohammed to consider a career in freight and logistics. Mohammed researched the local industry and when realising that there was a shortage of skills in the freight industry, he shifted his career direction and took up a position with TNT. Within a short period, Mohammed was promoted to head of TNT’s operational hub in Pietermaritzburg.
Mohammed then relocated to Durban and moved into customer service where he excelled in a number of courier disciplines. He was then approached by UPS where he took up a position to further broaden his expertise in systems knowledge, and was soon promoted to head of the operational hub for Durban and moved into sales. Here by year-end, Mohammed was rated number one in sales in Africa and after UPS was sold to Fritz Company, he moved to Unitrans freight to start ARAMEX Durban – a Jordanian owned international freight company. After successfully establishing ARAMEX and a new entity with African Express for Unitrans, Mohammed left to take up the position as Durban Branch Manager of RAM. Mohammed has exciting plans for RAM Durban, “I intend motivating all employees of RAM Durban to be outstanding achievers and to work as a team to meet international standards”, he explains. Mohammed firmly believes in “sustaining the core and creating the future” and intends achieving this through continued training and motivation. Through his extensive experience in the world of couriers and logistics, Mohammed believes that, “employing the best people in a first class working environment and offering them support and ongoing training, coupled with an unfailing ethic to work hard and promote clear and honest communication at all levels, is vital to offering a quality courier service. RAM Durban will deliver a service that will not only meet clients’ expectations, but will deliver beyond those expectations,” he adds. Mohammed has been with RAM for little over a month and is very impressed that RAM, a SA family-owned business is recognised as a successful global brand and has become a reputable and respected courier business in a very short period of time. On a personal level, Mohammed is motivated by his own personal philosophy: to do at least one good deed a day and to make a least one person smile each and every day. A family man, Mohammed spends any free time he has with his wife and two sons. Mohammed loves fishing, collecting model cars and is a BIG Grand Prix fan. |
General
Selecting a service
How will I recognise a RAM Hand-to-Hand Courier?
Get rates and times
The Importance of a waybill and completion thereof
Getting a package to RAM
Tracking
Insurance
Opening and managing accounts
International Parcels
Dangerous/Hazardous goods
Packaging tips
Proof of Delivery (POD)
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Carriage of Dangerous Substances Ram Hand to Hand Couriers is a Domestic Carrier utilizing both and air and road networks across the country. We do not carry goods which are, or can be classified under the applicable Dangerous Goods Regulations, those substances which carry a hazardous content label or the carriage of which falls under the IATA Dangerous Goods Regulations and carry a United Nations specification ( a UN number). Ram Hand to Hand Couriers will not transport the following goods, Explosives; Flammable gases; Flammable Liquids, Including Petroleum spirit or other flammable liquids; Infectious substances; Poisonous substances; Toxic substances; Magnetic material; Radioactive material or any miscellaneous substances falling under UN Classification 9. Goods transported, which rely upon flammable liquids or gases for propulsion, must have those substances removed before they are handed over for transportation. It is an offence to knowingly fail to declare the contents of a consignment, if that consignment contains goods or constituent parts which are classified under the Transport of Dangerous Goods Regulations. |
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