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Unsurpassed road network coverage ensures that we can deliver from Kliptown to Koffiefontein, and everywhere in between. With more than 34 hubs, 1000 vehicles and international offices in 20 countries, RAM is hands down your courier of choice. Read more
From general to valuable and vulnerable goods - RAM is geared to distribute all deliveries. Read more
If it's storing space you need, we've got you covered... Read more
As the only South African courier that doesn't use any subcontractors, you can rest assured that your delivery is in safe hands. Read more
On collection, the driver signs the waybill.
On handover, a unique waybill number is assigned to the parcel.
These details are logged into the track and trace system via a handheld palm pilot.
At the hub, these details are transferred to a thermal label which is attached to the parcel.
Scanning the parcel - when it arrives or leaves - allows our control room staff to track it.
Smaller parcels are sealed in unique, tamper-proof envelopes.
These envelopes - along with larger parcels - are placed in sealed, secure containers.
Container is logged with the airline and a pre-alert notification is sent to the receiving branch.
The receiving branch collects the parcel from the airport and logs it into the hub.
All container seals are checked for tampering.
Individual parcels are scanned out of the hub prior to delivery.
On delivery, the parcel is scanned to confirm that it has been received by the addressee.
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About Us
More than 34 hubs across Southern Africa, over 1000 vehicles and a team of around 2000 trained personnel.
Cutting-edge track and trace technology. Advanced operational systems. No subcontracting. Deliveries. Warehousing. Distribution. RAM Hand-to-Hand Couriers™ is South Africa’s preferred courier company . Hands down!
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Brave Sebastian does RAM proud
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Thursday 23 May was business as usual for RAM driver Sebastian Jacobs. Sebastian likes to ensure that all his deliveries are made by 15h00 every day, because he feels that the late afternoons seem to attract bad elements on the streets. Sebastian had just parked outside the premises of his last delivery in Mayfair when a car pulled up close beside him, making it impossible for him to get out of the van. As he leaned out the window to ask the driver to move, he realised the passengers in the car were armed. One of the suspects pulled Sebastian out of the van, holding a gun to his head. Another escorted his co-driver from the passenger seat and locked him in the back. Sebastian knew he had to flee somehow, and managed to hit the armed robber’s gun-wielding hand out of the way. He then ran towards the nearest building. Two shots were fired at Sebastian, both of which fortunately missed him. The suspects then climbed into the RAM van and drove off. “I knew I had to act quickly,” says Sebastian. “I took off my RAM shirt so the hijackers wouldn’t recognise me, and ran down the street to see where they were heading. Their vehicle sped across an intersection with the van following, but the hijackers did not see a car approaching. They swerved to miss the vehicle and smashed into a pole.” Sebastian continues, “I then realised that my priority was to retrieve the parcel for delivery. I got to the back of the van without the suspects spotting me. I opened the back door, grabbed the parcel and ran to the client to deliver it and report the hijacking to the RAM Control Room. In the meantime, the suspects’ vehicle had turned around to collect their accomplices and together they fled the scene.” “Sebastian’s bravery, quick thinking and dedication to make his last delivery despite the odds, is heroic and exemplary,” says Joint MD Graeme Lazarus. “For this reason we’re honouring him with the RAM Outstanding Service Award. Sebastian went beyond the call of duty and put a client’s needs before his own, and for that we are extremely proud of him.” |
Interpretation Schedule General
Selecting a service
How will I recognise a RAM Hand-to-Hand Courier?
Get rates and times
The Importance of a waybill and completion thereof
Getting a package to RAM
Tracking
Insurance
Opening and managing accounts
International Parcels
Dangerous/Hazardous goods
Packaging tips
Proof of Delivery (POD)
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