Customer Portal Login
Unsurpassed road network coverage ensures that we can deliver from Kliptown to Koffiefontein, and everywhere in between. With more than 34 hubs, 1000 vehicles and international offices in 20 countries, RAM is hands down your courier of choice. Read more
From general to valuable and vulnerable goods - RAM is geared to distribute all deliveries. Read more
If it's storing space you need, we've got you covered... Read more
As the only South African courier that doesn't use any subcontractors, you can rest assured that your delivery is in safe hands. Read more
On collection, the driver signs the waybill.
On handover, a unique waybill number is assigned to the parcel.
These details are logged into the track and trace system via a handheld palm pilot.
At the hub, these details are transferred to a thermal label which is attached to the parcel.
Scanning the parcel - when it arrives or leaves - allows our control room staff to track it.
Smaller parcels are sealed in unique, tamper-proof envelopes.
These envelopes - along with larger parcels - are placed in sealed, secure containers.
Container is logged with the airline and a pre-alert notification is sent to the receiving branch.
The receiving branch collects the parcel from the airport and logs it into the hub.
All container seals are checked for tampering.
Individual parcels are scanned out of the hub prior to delivery.
On delivery, the parcel is scanned to confirm that it has been received by the addressee.
Download RAM News
If you don't have Adobe Acrobat Reader click here
About Us
More than 34 hubs across Southern Africa, over 1000 vehicles and a team of around 2000 trained personnel.
Cutting-edge track and trace technology. Advanced operational systems. No subcontracting. Deliveries. Warehousing. Distribution. RAM Hand-to-Hand Couriers™ is South Africa’s preferred courier company . Hands down!
Track and Trace
Advanced Track
Advanced tracking is for RAM account holders only. Open an Account
Open an Account
To open an account with RAM Hand-to-Hand Couriers™, or to learn more about our service offerings, please fill in your details and a representative will contact you shortly.
|
RAM’s big debut on the small screen
|
|
Troika Imagineering Works is steering RAM’s branding strategy into new territory with our 2008 advertising campaign. Troika was first appointed to help take our brand mainstream in 2004. At that stage, we had only 240 vehicles and a mere handful of hubs. Today, over 600 highly visible RAM-branded vehicles move between our 27 hubs every day. The phenomenal growth we have experienced shows that we are making serious inroads into a market that is dominated by big, international players. For the first time since Troika began building the RAM brand, we are reaching the nation by featuring our credentials in TV advertising. The series of humorous ads continues to emphasise our homegrown heritage and unrivalled ability to deliver across the length and breadth of South Africa. “To date, RAM’s presence on TV has been limited to sport broadcast sponsorships, which – while highly effective for creating brand awareness – didn’t provide the best opportunity for getting the brand message across,” says Troika Chief Imagineer Neill Moross. “The new campaign does this. And it’s taking the brand’s presence to a new level.” |
General
Selecting a service
How will I recognise a RAM Hand-to-Hand Courier?
Get rates and times
The Importance of a waybill and completion thereof
Getting a package to RAM
Tracking
Insurance
Opening and managing accounts
International Parcels
Dangerous/Hazardous goods
Packaging tips
Proof of Delivery (POD)
|
Carriage of Dangerous Substances Ram Hand to Hand Couriers is a Domestic Carrier utilizing both and air and road networks across the country. We do not carry goods which are, or can be classified under the applicable Dangerous Goods Regulations, those substances which carry a hazardous content label or the carriage of which falls under the IATA Dangerous Goods Regulations and carry a United Nations specification ( a UN number). Ram Hand to Hand Couriers will not transport the following goods, Explosives; Flammable gases; Flammable Liquids, Including Petroleum spirit or other flammable liquids; Infectious substances; Poisonous substances; Toxic substances; Magnetic material; Radioactive material or any miscellaneous substances falling under UN Classification 9. Goods transported, which rely upon flammable liquids or gases for propulsion, must have those substances removed before they are handed over for transportation. It is an offence to knowingly fail to declare the contents of a consignment, if that consignment contains goods or constituent parts which are classified under the Transport of Dangerous Goods Regulations. |
Zone List